Resetting Your Password

Forgot your password? Recovery takes about a minute when you have access to your phone or email.

Steps to reset

1. Go to sign in
   Tap 'Forgot password?' on the sign-in screen.

2. Enter your contact
   Type the phone number or email tied to your account.

3. Receive the code
   We send a one-time code by SMS or email.

4. Enter the code
   A new password screen opens once it's correct.

5. Choose a new password
   At least 8 characters - ideally with a mix of letters, numbers and symbols.

6. Sign in
   Use your new password immediately.

If you don't receive the code

• Check your spam folder (for email).
• Wait 60 seconds and resend - codes refresh.
• Confirm the number/email you typed matches your account.
• If it still fails, use support chat - we can verify you by ID.

Password advice

• Don't reuse passwords from other accounts.
• Use a passphrase (e.g., 'BlueDog-Banana-2026!').
• Never share your password - Seli never asks for it.

Updating your password mid-session

Already signed in? Go to Account → Settings → Password to change it from inside the app without the reset flow.