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Shemi Limits and Troubleshooting

Shemi is designed for everyday sellers, but it has a few sensible limits. Here's what they are and how to fix common problems.

Usage limits

LimitValue
Drafts per day100
Photos per listingUp to 10
Supported photo formatsJPEG, PNG
Max photo size20 MB per image
Prompt lengthUp to 500 characters

Shemi won't describe these

Shemi refuses to produce listings for items that are prohibited on Seli or that require age verification to photograph. For the full list, see Prohibited and Restricted Items.

Common errors and fixes

ErrorWhat to do
'Couldn't read the photo'Use a clearer, larger photo with the item centred and well lit.
'Unsupported file type'Convert to JPEG or PNG and retry.
'Limit reached'You've hit today's draft limit - finish or delete some drafts and retry tomorrow.
'Shemi is busy'We're scaling - wait a few minutes and try again.
Wrong category guessEdit the category field yourself; Shemi's guess is only a suggestion.

Still stuck?

If you keep hitting errors or a draft looks clearly wrong, email shemi@seli.com.ng or use the in-app support chat. We review Shemi issues quickly.

Privacy note

When you upload a photo to Shemi, we use it only to generate your listing. Privacy details are in our Privacy Policy.

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